Berwick Eye and Surgicentre

Customer Reviews about Berwick Eye and Surgicentre:

• ★ ★ ★ ☆ ☆
  Dr Ed Hauptman is professional, caring and polite....however Ms S**** L** nurse/receptionist is extremely rude, bossy and intimidating. I have seen her shout aggressively at elderly patients, treat other admin staff dreadfully, and have also seen her treat patients without a good grasp of English very badly. I have been at the brunt of her tongue more than once, the most recent: I waited patiently for some time at the reception desk only to be brushed aside when it was my turn when someone else came through the door, when I questioned this she waved her hand in my face as if I was of no concern and told me " you are not important, you can wait". The waiting time in this surgery is extensive I always put aside half a day for an appointment. My appointment at an E*** M******** Clinic yesterday was somewhat different: I was seen on time, treated with respect by all and was out of there in under an hour.
  By Umer Sonun Casfa, November 16, 2018

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About Berwick Eye and Surgicentre in Berwick

Berwick Surgicentre is a state of the art, compact efficient day surgery and eye centre with 9 specialists providing safe ethical care and specialising in the latest techniques of providing eye surgery and eyelid surgery. We are unique in providing operating on Saturdays . We have a high satisfaction rate from patient questionnaires and have passed ACHS accreditation without any high priority recommendations and also passed all DHS surveys.

Keywords: Ophthalmologist, Eye Care, Ophthalmology, Cataract Surgery, Ophthalmic Surgery, Ophthalmic Diagnosis, Refractive Cataract Surgery, Refractive Ophthalmic Surgery
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